Key Responsibilities

- Generate new business opportunities through cold calling, lead generation, referrals, and digital platforms.
- Identify and qualify potential customers based on business requirements.
- Contact prospective clients via calls, emails, WhatsApp, and virtual meetings.
- Schedule and conduct product demonstrations and presentations.
- Understand client requirements and recommend suitable solutions.
- Prepare and share quotations, proposals, and commercial details.
- Follow up with leads regularly until successful closure.
- Achieve daily, weekly, and monthly sales targets.
- Maintain accurate records of leads, follow-ups, and customer interactions in the CRM.
- Build and maintain strong relationships with new and existing clients.
- Coordinate with the Operations and Support teams for smooth customer onboarding.
- Address customer queries and provide timely resolutions.
- Keep up to date with product features, pricing, competitors, and market trends.
- Submit daily, weekly, and monthly sales reports to the reporting manager.
- Participate in sales meetings, product training, and performance review sessions.




- Ensure adherence to company policies, processes, and ethical business practices.
- Maintain professionalism while representing the company.
- Collect customer feedback and share market insights with the management.
- Work towards improving conversion rates and customer satisfaction.
- Contribute to the achievement of departmental and organizational business goals.

Key Performance Indicators (KPIs) :

- Number of leads generated
- Calls made per day
- Product demonstrations conducted
- Sales conversions
- Revenue generated
- Follow-up ratio
- Customer satisfaction
- CRM update accuracy
- Monthly target achievement
- Client retention rate

Required Skills :

- Excellent communication and interpersonal skills
- Solid negotiation and persuasion abilities
- Customer relationship management
- Sales closing techniques
- Time management
- Problem-solving skills
- Basic computer and CRM knowledge
- Target-oriented mindset
- Team collaboration and coordination

📌 Business Development Executive (BDE) (Surat)
🏢 5sigma IT Private Limited .
📍 Surat