Core Responsibilities

Front Desk & Reception Duties

- Greeting visitors: Welcoming walk-ins, clients, and vendors with a skilled demeanor.
- Call management: Answering, screening, and routing inbound phone calls to appropriate personnel.
- Digital correspondence: Monitoring the main company email, contact forms, and WhatsApp inquiries.
- Office maintenance: Keeping the reception area presentable and managing office supply inventory. [1, 2, 3]
- Lead management: Routing incoming sales inquiries and assignments to relevant account managers.
- Order processing: Entering new sales orders accurately into the company system and tracking deliveries.
- CRM database management: Keeping customer databases up to date with historical contact records.
- Collateral preparation: Organizing sales pitches, promotional kits, and digital presentations for reps.
- Client follow-ups: Reaching out to existing clients to provide order status updates or handle basic complaints

📌 Receptionist / Front Office Executive (Bengaluru)
🏢 Nextek Business Solutions
📍 Bengaluru