Business Manager – MSME/SME Loans

Job Description

We are looking for a Business Manager – Business Enterprise to independently drive sales and acquisition of business loans for MSMEs and small businesses. The role involves client acquisition, relationship management, field sales, loan processing coordination, and achieving monthly and quarterly disbursement targets.

Key Responsibilities

Sales & Business Acquisition

- Source new clients for secured and unsecured business loans through direct sourcing, referrals, and field visits.
- Achieve monthly and quarterly disbursement and revenue targets.
- Meet prospective clients, understand their business requirements, and recommend suitable loan solutions.

Customer Relationship Management

- Build and maintain robust relationships with MSME clients.
- Drive repeat business and customer referrals.
- Provide post-disbursement support and resolve customer queries.

Credit & Documentation

- Coordinate with Credit and Operations teams for loan application processing.
- Ensure complete and accurate documentation as per internal and regulatory guidelines.
- Coordinate on credit assessment, KYC, and loan documentation requirements.

Market Intelligence

- Track competitor offerings, market trends, and customer preferences.
- Share market insights with internal teams to improve product positioning and sales strategies.




- Candidate Requirements3–6 years of experience in SME lending / MSME lending / BFSI sales.
- Graduate/Postgraduate, preferably in Business or a related field.
- Strong understanding of MSME lending products and customer profiles.
- Knowledge of NBFC regulatory guidelines and compliance.
- Basic understanding of credit underwriting.
- Knowledge of loan documentation and KYC norms.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work independently and manage time effectively.
- Customer-centric and result-oriented approach.
- Strong integrity, compliance mindset, and adaptability.

Key Skills

- MSME Lending
- SME Lending
- Business Loan Sales
- Secured & Unsecured Loans
- Business Development
- Field Sales
- Client Acquisition
- Customer Relationship Management
- Credit Assessment
- Loan Documentation
- KYC
- Lead Generation
- Negotiation
- Relationship Management

Stakeholder ManagementThe role will involve interaction with internal teams such as Accounts, Credit, Compliance & Risk, Operations, Product, HR, and other departments, as well as external stakeholders including clients and DSAs.

Role Highlights

- Department: SME – Business Enterprise
- Experience: 3–6 years
- Education: Graduate/Postgraduate preferred
- Industry: BFSI / SME Lending
- Role Type: Business Development & Sales
- Work Nature: Field-oriented client acquisition and relationship management

📌 Business Manager – MSME/SME Loans (Surat)
🏢 Mahindra Finance
📍 Surat