- Handle customer inquiries via phone, email, and chat.
- Resolve customer issues promptly and professionally.
- Provide accurate information about products and services.
- Maintain customer records and update support tickets.
- Ensure high levels of customer satisfaction.
Requirements:
- Excellent communication and problem-solving skills.
- Basic computer proficiency.
- Ability to handle customers with patience and professionalism.
- Prior customer support experience is an advantage.
- Minimum qualification: Graduate/12th Pass.