09 Aug
|
Hotel Rize Inn
|
Bengaluru
09 Aug
Hotel Rize Inn
Bengaluru
- Key Responsibilities
- Welcome guests with a warm and professional attitude.
- Perform guest check-in and check-out efficiently.
- Handle room reservations through phone, email, and walk-ins.
- Answer guest inquiries and provide hotel information.
- Process payments and maintain accurate billing records.
- Coordinate with Housekeeping and Maintenance to ensure room readiness.
- Handle guest complaints politely and resolve issues promptly.
- Maintain the front desk, lobby, and reception area in a clean and organized manner.
- Prepare daily reports and update occupancy records.
- Follow hotel SOPs and maintain guest confidentiality.
- EligibilityEducation:
- 12th Pass / Graduate / Hotel Management preferred.
- Freshers and experienced candidates are welcome.
- Basic computer knowledge.
- Valuable communication skills in English and Hindi.
- Knowledge of Kannada is an added advantage.
- Skills Required
- Excellent communication and interpersonal skills.
- Customer service orientation.
- Positive attitude and professional grooming.
- Ability to work in shifts, weekends, and holidays.
- Problem-solving and multitasking skills.
- Team player with a willingness to learn.
📌 Front Office Executive (Bengaluru)
🏢 Hotel Rize Inn
📍 Bengaluru