Job Description

TELECALLER

Company

Brads Global

Venture PVT. LTD

Employment

Type

Full time

About brads global

Brads Global is a career counselling and overseas education services company, partnering with 31+ reputed universities to help students find the right academic path abroad. We are looking for an energetic and student-focused Admission Counsellor to join our growing team.

Key Responsibilities

· Make outbound calls to prospective students from the assigned lead database.

· Understand the requirements, interests, and career goals of prospective students.

· Follow up with leads through calls and other approved communication channels.

· Maintain regular and timely follow-ups to improve lead conversion.

· Handle queries professionally and resolve basic concerns related to courses and admissions.

· Maintain accurate records of calls, follow-ups, lead status, and conversions in the CRM.

· Achieve assigned daily, weekly, and monthly calling targets.

· Coordinate with the counselling and sales team to ensure smooth lead management.

· Ensure all lead information and customer interactions are handled confidentially.

Required Skills

• Excellent verbal communication and interpersonal skills.

• Good listening and convincing abilities.





• Strong follow-up and relationship-building skills.

• Ability to handle objections and communicate effectively.

• Basic knowledge of MS Excel and CRM systems.

• Ability to work independently as well as in a team.

• Target-oriented and self-motivated.

• Good command of English and Hindi; knowledge of other regional languages will be an advantage .

Eligibility

• 12th pass in any discipline.

• Candidates with relevant telecalling, telesales, customer service, counselling, or business development experience will be preferred.

• Freshers can also apply if they possess good communication and interpersonal skills.

• Freshers with excellent communication skills are welcome.

• Candidates with experience in Education Counselling, Tele Calling, Admissions, EdTech, Sales will be given preference.

What We Offer

• Professional and supportive work environment.

• Learning and career-growth opportunities.

• Opportunity to develop skills in sales, counselling, and customer relationship management.

Interested candidates are requested to share their updated resume at:

? Email: [email protected]

? WhatsApp: (phone hidden)

Please mention the position applied for while sharing your resume.

📌 Telecaller (Ranchi)
🏢 Brads Global Ventures Private
📍 Ranchi