Position Summary Akoya Hotels is seeking a detail-oriented and hands-on Housekeeping Supervisor to lead our cleaning operations In this role you will be the eyes and ears on the floor ensuring that every guest room and public area meets the high standards of cleanliness hygiene and efficiency our business and leisure guests expect You will supervise the housekeeping team manage inventory and coordinate seamlessly with the Front Office to ensure smooth check-ins and check-outs Key Responsibilities 1 Operational Supervision Quality Control Room Inspections Conduct daily inspections of check-out and occupied rooms to ensure they meet Akoya s specific cleanliness and setup standards before releasing them to the Front Office Public Area Maintenance Regularly tour the lobby corridors restaurant and restrooms to ensure they remain spotless and welcoming throughout the day Shift Management Prepare duty rosters assign daily tasks to Room Attendants and Housemen and ensure adequate staff coverage during peak hours Discrepancy Management Coordinate with the Front Office to verify room status Vacant Clean vs Occupied and resolve any discrepancies immediately 2 Staff Leadership Training On-the-Job Training Train new staff on chemical usage bed-making techniques and Akoya s grooming standards Provide ongoing coaching to existing staff Briefings Conduct daily morning evening briefings to communicate occupancy levels VIP arrivals and special cleaning focus areas Performance Monitoring Monitor the speed and quality of cleaning ensuring staff complete their allocated rooms within the designated time frame 3 Inventory Cost Control Stock Management Monitor the usage of guest supplies toiletries water tea coffee kits and cleaning chemicals to prevent wastage pilferage Linen Control oversee the linen exchange process with the laundry department ensuring quality checks on washed linen and minimizing torn stained items Requisitions Prepare weekly store requisitions for cleaning supplies and guest amenities 4 Guest Service Maintenance Guest Requests Ensure guest requests extra towels iron boards baby cots are delivered promptly Maintenance Reporting Immediately report any broken fixtures lights ACs plumbing to the Engineering department and follow up to ensure they are fixed before the room is sold Lost Found Strictly adhere to the Lost Found policy logging items found in guest rooms and securing them according to procedure Requirements Qualifications Experience Minimum 2-4 years of experience in Housekeeping within a hotel environment 3-star Business Hotel or Boutique Hotel experience preferred Education Diploma or Degree in Hotel Management is preferred Language Skills Functional English is required Fluency in Hindi and Telugu is highly desirable for effective team communication Technical Skills Knowledge of cleaning chemicals and machinery scrubbing machines vacuums Basic computer skills Excel Email for reports Familiarity with Hotel Property Management Systems PMS is a plus Attributes High energy attention to detail ability to work rotating shifts including weekends holidays and a guest-first attitude What We Offer Competitive salary and service charge Duty meals and uniform provided Prospect to work with a reputed and growing hotel brand in Hyderabad Training and career development opportunities Job Type Full-time Pay 11 208 58 - 26 005 18 per month Benefits Food provided Provident Fund Work Location In person