This role is ideal for freshers or individuals seeking an entry-level position that involves both customer service and an introduction to the healthcare diagnostics industry Make calls to potential and existing patients B2B clients to provide information about lab services promotions and offers Handle inbound calls addressing inquiries concerns and complaints Schedule patient appointments for sample collection or consultations manage the booking calendar and send reminders Explain lab test procedures pricing and report collection processes clearly and accurately to callers Maintain accurate and detailed records of all customer interactions transactions and lead information in a Customer Relationship Management CRM system or database Collaborate with lab technicians and other staff to ensure seamless patient experience and efficient service delivery Job Type Full time Pay 7 000 00 - 8 000 00 per month Work Location In person
📌 Trainee -lab Telecalling (Kerala)
🏢 AIIN Cafe
📍 Kerala
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