Overview Cvent is a leading meetings events and hospitality technology provider with more than 5 000 employees and 24 000 customers worldwide including 60 of the Fortune 500 Founded in 1999 Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels special event venues and destinations to help them grow their group MICE and corporate travel business Our technology brings millions of people together at events around the world In short we re transforming the meetings and events industry through innovative technology that powers the human connection Cvent s strength lies in its people fostering a culture where everyone is encouraged to think like entrepreneurs taking risks and making decisions confidently We value diverse perspectives and celebrate differences working together with colleagues and clients to build strong connections Are you ready to shape the future of work at the intersection of human expertise and AI innovation At Cvent we re committed to continuous learning and adaptation AI isn t just a tool for us it s part of our DNA We re looking for candidates who are eager to evolve alongside technology If you love to experiment boldly share your discoveries and help define best practices for AI-augmented work you ll thrive here Our team values professionals who thoughtfully integrate AI into their daily work delivering exceptional results while relying on the human judgment and creativity that drive real innovation Throughout our interview process you ll have the chance to demonstrate how you use AI to learn iterate and amplify your impact If you re excited to be part of a team that s leading the way in AI-powered collaboration we d love to meet you In This Role You Will As a Senior Product Manager specialising in Payments you will drive the vision strategy and execution of creative payment solutions that enable seamless secure and scalable transactions for our customers You will collaborate with cross-functional teams including engineering marketing sales finance legal and go-to-market to deliver global products that delight users ensure regulatory compliance and support business growth This is a highly visible role requiring global payments expertise technical fluency and a passion for customer-centric innovation and growth In this role you will Own and articulate the product vision and roadmap for Cvent payment products ensuring alignment with company goals evolving market trends and regulatory requirements Identify opportunities to expand our payment capabilities across the Cvent ecosystem through new products and or partnerships Lead the end-to-end product lifecycle ideation problem definition opportunity sizing prioritization development launch and ongoing iteration Represent the voice of the customer by gathering feedback and translating customer needs and insights into actionable product opportunities Define and analyse key metrics to measure customer and product success leveraging data-driven decision making to inform strategy and prioritisation Collaborate closely with tech and non-tech stakeholders to deliver high-quality global payment solutions on time Stay up-to-date on industry and technology trends regulatory changes and emerging payments technologies to inform product direction Leverage AI to identify and solve customer problems enhance product capabilities and improve decision-making processes Identify key opportunities to use AI to externalise event payment capabilities and support AI-initiated workflows Evangelise the payments products internally and externally representing Cvent at customer meetings industry events and online communities Here s What You Need Bachelor s degree or equivalent practical experience advanced degree MBA MS is a plus 13 to 18 years of total experience with 10 years of product management experience with a proven track record of delivering successful payment products at scale Deep understanding of the payments ecosystem including roles involved payment processors global payment methods networks risk fraud management and regulatory compliance Experience leading cross-functional teams in a fast-paced agile environment Strong analytical problem-solving and organizational skills comfortable working with large data sets and analytics tools Excellent written and verbal communication skills including experience presenting to executive leadership Technical background or experience working closely with engineering teams is highly desirable Demonstrated ability to manage competing priorities and deliver results in a matrixed environment Passion for building products that solve real customer problems and drive measurable business impact Experience in SaaS cloud or large-scale B2B software environments Familiarity with AI and emerging technologies in the payments space Must have experience with payments platforms global payments digital wallets and or e-commerce platforms