We are Hiring for International Voice Process - Gurgaon Branch Position International Voice Process - Customer Service Work Timing US Rotational Shift Night Shift Week Off 2 rotational Off weekly Vacancy Notice Immediate Joiners Only Location Applicants must be residents of Gurgaon and Delhi Only You will be responsible for contacting customers regarding overdue credit card payments providing payment reminders guiding customers through the payment process assisting with their queries and recovering debts Your role is critical in maintaining client relationships while ensuring efficient and courteous debt collection Key Responsibilities Make outbound reminder calls regarding outstanding payments Guide customers through the payment process and address their queries Follow up to ensure timely debt recovery Maintain accurate records of all customer interactions Adhere to company policies for customer service Meet daily and weekly collection targets Communicate professionally and courteously at all times Collaborate with team members to achieve departmental goals Eligibility Criteria Education Graduate SSC with 1 year of International BPO experience mandatory for the Debt Recovery Specialist role Graduate freshers are eligible only for First Party Collections FPC Experience No domestic Indian experience will be considered Only Mumbai residents will be considered Skills Excellent communication skills in English both verbal and written Ability to handle customer queries professionally Strong interpersonal and customer service skills Basic computer knowledge and the ability to multitask Comfort working in a fast-paced environment and night shift Work Timings Must be ready to work the US shift night shift in a voice process Shift flexibility is required Perks Benefits Pick drop transportation provided Competitive compensation and incentives Growth opportunities within a supportive team Fixed weekends off Preferred Qualities Self-motivated and target-driven Solid attention to detail Team player Problem-solving skills and a positive attitude How to Apply Interested candidates should contact us directly please mention your education BPO experience residential location and readiness for immediate joining Important Notes Domestic BPO experience is not considered Only Mumbai Applicants are eligible Immediate joiners are preferred If you meet these criteria submit your resume to below for immediate consideration Whatsapp CV - (phone hidden) Job Types Full-time Permanent Fresher Pay 15 000 00 - 30 000 00 per month Benefits Health insurance Paid sick time Provident Fund Work Location In person

📌 International Voice Process - Customer Service (Haryana)
🏢 Ujobs Consulting
📍 Haryana