2 days ago Remote India Full Time Mid-Level Skills Required Non-Negotiable Skills Incident Management Python L1 L2 Support ITIL Autosys CI CD Kubernetes RCA Ownership Seeker Mindset Passionate Towards Work Extremely Ambitious Unbeatable Work Ethics Ability to comprehend Negotiable Skills Typescript Automation Department Data Engineering html Are you ready to be the hero behind seamless operations ensuring critical systems run flawlessly Techolution is seeking a proactive and analytical Mid-Level Application Support Engineer to join our innovative team where your expertise directly impacts enterprise success In this pivotal role you ll independently tackle Sev1 Sev2 production issues leveraging your hands-on Python TypeScript and extensive AWS knowledge EC2 ECS Lambda RDS VPC IAM SQS SNS to maintain unparalleled stability and uptime If you thrive on troubleshooting CI CD mastery and contributing to development enhancements in a dynamic 24 7 environment this is your opportunity to drive real impact and shape the future of technology with us Orchestrate the rapid diagnosis and resolution of complex application issues minimizing service disruption and ensuring operational continuity for our Application Support Engineer Mid-Level Develop and optimize robust scripts utilizing programming languages to enhance system monitoring automate routine tasks and improve overall system health Oversee the seamless execution and monitoring of critical batch processing jobs ensuring timely completion and proactive issue mitigation Drive continuous enhancement of support workflows and documentation applying best practices to elevate service delivery and efficiency Collaborate closely with engineering teams to streamline application deployments and manage containerized environments ensuring stability and performance Assume full accountability for the end-to-end lifecycle of reported issues from initial triage to successful resolution and post-mortem analysis Proactively identify and address potential system vulnerabilities and performance bottlenecks demonstrating a forward-thinking approach to system reliability Conduct thorough investigations into recurring system anomalies pinpointing underlying causes and implementing sustainable preventative measures Cultivate a culture of relentless pursuit of excellence and continuous learning within the support function inspiring high performance and innovation Master the interpretation of intricate technical specifications and system architectures translating complex information into actionable support strategies About Techolution At Techolution we specialize in building custom AI solutions that deliver innovation and drive measurable outcomes for enterprises worldwide With our specialized expertise we help businesses take AI from their labs into the real world What We Do At Techolution we specialize in building custom AI solutions that deliver innovation and drive measurable outcomes for enterprises worldwide With our specialized expertise we help businesses take AI from their labs into the real world Our Unique Value Proposition White Glove Service From Ideation Innovation Integration we lead the way to deliver meaningful outcomes enabling your team to operate AI solutions independently Human-AI Partnership Our Govern Guide Control GGC framework ensures responsible AI governance aligning solutions with your organizational requirements and brand identity Customized AI Solutions We tailor AI to your enterprise needs delivering from concept to implementation with our turnkey approach at a guaranteed price Awards and Recognition 2024 Forbes publishes the best-selling book by our CEO Failing Fast The 10 Secrets to Succeed Faster 2023 AI Solutions Provider of the Year - AI Summit 2022 Best in Business Award - Inc Magazine Perks Benefits Comprehensive perks and perks supporting your growth well-being and work-life balance at Techolution Medical insurance Employee recognition program Success ownership program Free meals and snacks

📌 Application Support Engineer (India)
🏢 Techolution
📍 India