Receptionist Location HapinusCare Clinic Trivandrum Kochi Calicut Kannur Department Front Office Client Relations Employment Type Full time About HapinusCare HapinusCare is Kerala s leading multi-speciality psychology and wellness centre with a mission to make mental health care accessible professional and compassionate We provide child adolescent and adult therapy services through our branches across Kerala supported by a dedicated team of psychologists therapists and wellness professionals Position Overview We are looking for a Receptionist who will serve as the first point of contact for our clients creating a welcoming and professional environment at HapinusCare Clinic The ideal candidate will be responsible for managing front desk operations handling client enquiries scheduling appointments and coordinating with the clinical team to ensure smooth daily operations Key Responsibilities Greet clients and visitors warmly ensuring a positive first impression Manage incoming calls emails and WhatsApp enquiries and direct them appropriately Schedule and confirm appointments for psychologists and therapists using clinic ERP booking systems Maintain client records and ensure confidentiality of all data Handle client check-ins payments and provide necessary information about services Support daily operations including reception area upkeep basic administrative tasks and coordination with staff Assist clients with guidance about therapy timings fees and branch-specific services Collaborate with the customer care and clinical teams for smooth workflow Qualifications Skills Bachelor s degree or diploma preferred but not mandatory Prior experience as a receptionist front desk executive preferably in a healthcare or service industry Excellent communication skills in English and Malayalam Hindi is a plus Proficiency in MS Office and ability to handle ERP booking software Pleasant personality professional appearance and client-friendly attitude Strong organisational and multitasking skills with attention to detail What We Offer Opportunity to be part of Kerala s best mental health and wellness clinic Professional work environment with scope for career growth Competitive salary and performance-based incentives Training in client communication and healthcare etiquette Job Types Full-time Part-time Pay 10 000 00 - 15 000 00 per month Expected hours 28 per week Work Location In person

📌 Receptionist (Kerala)
🏢 BIOPHILIA WELLNESS
📍 Kerala