Overview Stats Perform is the market leader in sports tech We provide the most trusted sports data to some of the world s biggest organizations across sports media and broadcasting Through the latest AI technologies and machine learning we combine decades worth of data with the latest in-game happenings We then offer coaches teams professional bodies and media channels around the world access to the very best data content and insights In turn improving how sports fans interact with their favorite sports teams and competitions How do they use it Media outlets add a little magic to their coverage with our stats and graphics packages Sportsbooks can offer better predictions and more accurate odds The world s top coaches are known to use our data to make critical team decisions Sports commentators can engage with fans on a deeper level using our stories and insights Anywhere you find sport Stats Perform is there However data and tech are only half of the package We need great people to fuel the engine We succeeded thanks to a team of amazing people They spend their days collecting analyzing and interpreting data from a wide range of live sporting events If you combine this real-time data with our 40-year-old archives elite journalists camera operators copywriters the latest in AI wizardry and a host of behind the scenes support staff you ve got all the ingredients to make it a magical experience Responsibilities Your purpose will be to help Operations team and wider business to improve speed and accuracy of delivery in automation or integration using Service Now Whether it be improving a web page so that we can collect the right information first time to streamlining the data workflow or developing a new widget to generate insight and actions to then integrating and parsing content into another platform Your efforts will make a tremendous impact on our customers and the internal business As a ServiceNow Developer you will use your skills and experience in front-end languages and web-services to deliver improvements and upgrades to service platforms that promote automation and integration Primarily working in ServiceNow but also working to integrate Salesforce Atlassian Jira and Confluence Azure Microsoft 365 and AWS you will be at the front of our automation journey Reporting into the Digital Experience Director and as part of wider IT team working from a monthly roadmap you will see the value of your work every month and get to work on the most exciting projects we have to offer HOW DO YOU KNOW IF THIS ROLE IS FOR YOU Are you a Developer who sees automating everything as your ideal way of working Do you enjoy getting into the detail Do you like new tech including cloud-first and automation-first goals Can you digest business requirements and translate them into technical deliveries Are you comfortable with recommending a technical solution implementing it documenting what you have done and then finally passing it to support teams Are you OK being responsible for the delivery of a project and working under varying levels of pressure If so this role might be for you Desired Qualifications Experience with development and implementation of ServiceNow CSM module Enhance customer experience through service portal development and advanced customisations Proven experience in ServiceNow scripting including business rules fix scripts script includes and client scripts Scripting experience with one or more of JavaScript Angular HTML CSS and PowerShell System integration experience using web services and other web-based technologies such as one or more of XML HTML AJAX CSS HTTP REST SOAP DOM APIs Customizing ServiceNow using UI Pages UI Macro CMS using CSS and HTML Non-functional skills 3 years experience with ServiceNow Ability to present technical functionality to non-technical users Experience of supporting highly available and maintainable systems Proven ability to cope with a fast-paced environment whilst exercising suitable controls e g change control governance Comfortable in providing project updates and to ask for help when needed Ability to capture functional and non-functional requirements and produce accurate and meaningful documentation Excellent troubleshooting skills and persistence to see issue through to resolution Self-starter attitude and self-motivation to keep learning to stay ahead of the curve GREAT IF YOU ALSO HAVE First-hand experience working with Atlassian Microsoft 365 AWS or Salesforce platforms Working knowledge of ServiceNow Flow Designer to automate business process Integration of ServiceNow to other platforms AD AAD AWS or similar Why work at Stats Perform We love sports but we love diverse thinking more We know that diversity brings creativity so we invite people from all backgrounds to join us At Stats Perform you can make a difference by using your skills and experience every day you ll feel valued and respected for your contribution We take care of our colleagues We like happy and healthy colleagues You will benefit from things like Mental Health Days Off No Meeting Fridays and versatile working schedules We pull together to build a better workplace and world for all We encourage employees to take part in charitable activities utilize their 2 days of Volunteering Time Off support our environmental efforts and be actively involved in Employee Resource Groups Diversity Equity and Inclusion at Stats Perform By joining Stats Perform you ll be part of a team that celebrates diversity A team that is dedicated to creating an inclusive atmosphere where everyone feels valued and welcome All employees are collectively responsible for developing and maintaining an inclusive environment That is why our Diversity Equity and Inclusion goals underpin our core values With increased diversity comes increased innovation and creativity Ensuring we re best placed to serve our clients and communities Stats Perform is committed to seeking diversity equity and inclusion in all we do With increased diversity comes increased innovation and creativity Ensuring we re best placed to serve our clients and communities Stats Perform is committed to seeking diversity equity and inclusion in all we do