Greet and direct customers Provide accurate information e g product features pricing and after-sales services Answer customers questions about specific products services Conduct price and feature comparisons to facilitate purchasing Cross-sell products Ensure racks are fully stocked Manage returns of merchandise Coordinate with the Retail Sales Representatives team to provide excellent customer service especially during peak times Inform customers about discounts and special offers Provide customer feedback to the Store Manager Stay up-to-date with new products services Maintaining solid working relationships with customers by ensuring that their needs are met and resolving complaints in a timely manner Conducting surveys to better understand customer needs Attending trade shows to promote company products and services as n when required Ensuring that brand awareness Requirements and skills Proven work experience as a Retail Sales Representative Sales Associate or similar role Understanding of the retail sales process Familiarity with consumer behaviour principles Knowledge of inventory stocking procedures Basic math skills Track record of achieving sales quotas Excellent communication skills capable of building trusting relationships Ability to perform in fast-paced environments Flexibility to work various shifts Job Types Full-time Permanent Pay 19 000 00 - 20 000 00 per month Perks Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Language English Required Work Location In person