Job Title Front Office Executive Location Safire Residency Trivandrum Kerala Department Front Office Reporting to Front Office Manager General Manager About Us - Safire Residency Safire Residency is a budget hotel under the Nattika Ayurveda Retreats group designed to provide comfortable and affordable accommodation for both business and leisure travelers visiting Trivandrum Unlike our flagship wellness retreats such as The Nattika Beach Ayurveda Resort Rockholm at the Light House Beach and Retreat Park am See Nattika in Germany Safire Residency focuses on delivering practical hospitality with efficiency and value Strategically located in the city the hotel offers guests convenience essential amenities and warm service making it a trusted choice for short stays and budget-conscious travelers while still carrying forward the hallmark values of the Nattika group - reliability hospitality and care Role Overview As a Front Office Executive at Safire Residency you will be responsible for creating a welcoming and efficient guest experience from check-in to check-out This role emphasizes professionalism accuracy in handling bookings and payments and responsiveness to guest needs while ensuring smooth day-to-day operations in a busy budget-hotel environment Key Responsibilities Welcome and assist guests with check-in and check-out procedures quickly and courteously Manage reservations cancellations and modifications in the PMS Property Management System Handle guest inquiries provide information about the hotel local attractions and transportation options Coordinate guest requirements with housekeeping and other support teams Manage phone calls emails and walk-in inquiries with professionalism Accurately handle billing invoicing and secure payment transactions cash UPI credit card Address guest complaints or issues promptly escalating to the manager when required Maintain a clean and organized front desk workplace at all times Requirements Bachelor s degree in Hospitality Management or related field preferred not mandatory for experienced candidates Prior experience in front office operations budget or city hotels preferred Proficiency in English and Malayalam Hindi Tamil is an advantage Good computer skills including MS Office and hotel PMS software Strong interpersonal communication and problem-solving skills Ability to work under pressure and handle multiple tasks in a fast-paced environment Willingness to work flexible shifts including weekends and public holidays What We Offer A professional yet friendly work environment Opportunities for growth opportunities within the Nattika Ayurveda Retreats group Hands-on training in hospitality practices Competitive salary and benefits Accommodation and meals may be provided if required If you have a strong service orientation and are eager to build your career in hospitality Safire Residency offers the right opportunity to learn grow and contribute within a reputed group Job Type Full-time Pay 18 000 00 - 25 000 00 per month Benefits Food provided Provident Fund Education Higher Secondary 12th Pass Preferred Experience Hotel 5 years Preferred Language English Preferred Shift availability Day Shift Preferred Night Shift Preferred Work Location In person

📌 Front Office Executive (Kerala)
🏢 Nattika Beach Resorts
📍 Kerala