Customer Account Management Managing customer accounts including setting up new accounts maintaining accurate records and ensuring compliance with company credit policies Billing and Invoicing Ensuring accurate and timely billing of customer invoices including processing invoices managing invoice disputes and maintaining accurate billing records Credit Management Assessing customer creditworthiness setting credit limits and managing credit risk Collections Implementing and managing collection strategies including contacting customers with overdue invoices negotiating payment plans and escalating collection issues Reporting and Analysis Generating reports on accounts receivable collections performance and other key metrics Process Improvement Identifying and implementing process improvements to optimize the OTC process and improve collections efficiency Collaboration Working with other departments such as sales customer service and finance to resolve customer issues and improve collections performance Skills and Qualifications Bachelor s degree in finance accounting or a related field Experience in accounts receivable credit management or collections Strong analytical and problem-solving skills Excellent communication and interpersonal skills Proficiency in Microsoft Office Suite and other relevant software Knowledge of ERP systems e g SAP Oracle is often preferred Examples of Eaton OTC roles Credit Collection Analyst Assistant Manager - OTC Collections Collections Supervisor and Collections Specialist Job Type Contractual Temporary Contract length 6 months Perks Food provided Work Location In person