Job Title Customer Support Executive Location Delhi Okhla Phase-3 About the Role We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives CSE This role involves addressing customer queries resolving concerns and ensuring a positive experience across various communication channels Ideal for freshers this position offers an excellent opportunity to learn and grow in a fast-paced service-oriented environment Key Responsibilities Respond promptly to customer inquiries via phone email or other platforms Handle and resolve customer complaints with empathy and professionalism Maintain detailed records of customer interactions and transactions Coordinate with internal teams to resolve service-related issues Guide customers through processes and ensure timely follow-ups Capture customer feedback and share insights for service improvement Qualifications Experience Education Diploma or Bachelor s degree in any discipline Experience Fresher Female candidates preferred Required Skills Strong verbal and written communication skills Positive listening skills with the ability to understand and empathize with customer concerns Problem-solving mindset with a proactive approach Ability to multitask and perform well under pressure Basic computer proficiency with knowledge of MS Word Excel and PowerPoint Willingness to work on weekends if required A customer-oriented attitude and a passion for delivering great service

📌 Customer Support Executive (Delhi)
🏢 People First Consultants
📍 Delhi