Job Summary We are looking for a proactive and detail-oriented Operations Executive to manage daily operations ensure exceptional guest service and coordinate between departments in a hospitality workplace hotel resort restaurant The ideal candidate should possess excellent organizational and people management skills to maintain service standards and support smooth business operations Key Responsibilities Oversee day-to-day operations of front office housekeeping F B and guest services Monitor staff performance and ensure adherence to SOPs and service quality standards Handle guest complaints and queries efficiently to ensure high customer satisfaction Coordinate with different departments for smooth functioning of property operations Assist in inventory control procurement and vendor management Prepare and analyze daily monthly reports related to occupancy revenue and operations Ensure compliance with safety hygiene and company policies Support in staff scheduling training and development initiatives Identify process improvement opportunities and recommend solutions Assist in managing events functions or special guest requirements as needed Key Skills Qualifications Bachelor s degree in Hotel Management Hospitality Business Administration or related field 1-3 years of experience in hotel or hospitality operations Strong communication and interpersonal skills Ability to multitask and work under pressure Knowledge of PMS Property Management Systems is an advantage Attention to detail and customer-first attitude Willingness to work in shifts including weekends and holidays Job Type Full-time Pay 20 000 00 - 40 000 00 per month Benefits Internet reimbursement Schedule Night shift Supplemental Pay Performance bonus Experience Hospitality sector 5 years Required Operations Executive 5 years Required Work Location In person