Job Type Full-time 24x7x365 support Key Responsibilities Deploy configure and manage Versa SD-WAN solutions in production environments Provide L3 technical support diagnose and resolve issues related to connectivity latency and SD-WAN appliances Configure security policies VPNs firewalls traffic shaping and bandwidth allocation within the SD-WAN environment Drive process management performance reviews RCAs mitigation plans periodic ad-hoc reports and coordinate with circle department teams Support new deployments and any ad-hoc project requirements from the customer Liaise with engineering TAC and professional services teams for backend support Qualifications Experience Education B E B Tech in Computer Science IT or EXTC Experience Minimum 7 years overall IT experience with at least 2 years of hands-on Versa SD-WAN expertise Certifications Versa Professional Level or highest OEM certifications for deployed devices Skills Solid troubleshooting and problem-solving abilities Excellent communication skills in English and Hindi Ability to work in a 24x7 rotational shift Other Requirements Police NOC and relieving letter from previous employer Selected resources will be interviewed by Customer before deputation Job Types Full-time Permanent Pay 1 200 000 00 - 1 500 000 00 per year Benefits Health insurance Leave encashment Paid sick time Paid time off Provident Fund Work from home Work Location In person