Position Client Relationship Executive Experience 1 - 3 Years Job Overview We are seeking a proactive and personable Client Relationship Executive to join our team The ideal candidate will be responsible for managing and nurturing relationships with our clients ensuring a seamless and positive experience at every touchpoint This role involves handling walk-in customers following up on inquiries resolving client issues and supporting the sales and service teams to maintain high levels of customer satisfaction Key Responsibilities Greet and assist walk-in customers understanding their requirements and guiding them appropriately Follow up with existing and potential clients via calls emails or meetings to ensure continued engagement Build and maintain strong relationships with clients to enhance loyalty and retention Address client queries concerns and complaints promptly and professionally Collaborate with internal teams including sales and operations to provide clients with timely solutions and services Maintain accurate records of client interactions and feedback for reporting and improvement purposes Support promotional campaigns and events to enhance client experience and brand visibility Identify opportunities to upsell or cross-sell services products to existing clients Required Skills Qualifications 1-3 years of experience in client handling customer service or relationship management Excellent communication and interpersonal skills Ability to manage multiple clients and prioritize tasks effectively Strong problem-solving and conflict-resolution abilities Proficient in MS Office and CRM tools Positive attitude proactive approach and a customer-first mindset Why Join Us Opportunity to work in a dynamic and growing organization Exposure to diverse clients and business processes Growth opportunities and learning opportunities Job Types Full-time Permanent Pay 10 000 00 - 14 000 00 per month Language Gujarati Preferred Location Gota Ahmedabad Gujarat Required Work Location In person Speak with the employer 91 (phone hidden)