Visit Health About Us Visit Health is a pioneering health-tech platform founded in 2016 by BITS Pilani alumni dedicated to making healthcare accessible affordable and preventive Originated as a telemedicine platform during the 2015 Swine Flu epidemic Visit Health has grown into an all-in-one wellness ecosystem that connects doctors insurers and millions of families Our services range from physical and mental wellness to OPD benefits empowering both individuals and corporations to prioritize well-being Our Core Offerings - Employee Assistance Program EAP Mental health support services for a balanced work-life experience - Personalized Health Plans Tailored wellness programs with fitness meditation and nutritional guidance - Health Check-ups Screenings Preventive check-ups and vaccinations for proactive health management - Comprehensive Wellness Programs Designed to boost morale productivity and holistic employee health - Preventive OPD Care Seamless primary care and OPD services reducing out-of-pocket expenses through cashless OPD benefits Founding Team The founding team Chetan Anand Anurag Prasad Vaibhav Singh and Shashvat Tripathi established Visit Health to bridge the healthcare gap in India Driven by their experiences with limited healthcare access in Pilani they have built Visit Health into a platform that advocates quality accessible healthcare for everyone What Sets Us Apart - Comprehensive Flexible OPD Benefits Visit offers unlimited access packages for employees and dependents covering mental health nutrition diagnostics and doctor consultations - Integrated Platform Combining primary and secondary care our platform connects corporates insurers and retailers making healthcare seamless and holistic - Engagement Gamification AI-driven insights step challenges and rewards FitCoins drive high engagement and builds lasting healthy habits - 24 7 Accessibility Accessible health support anytime designed to address Indias diverse healthcare needs Key Milestones Achievements - Expanding Primary Care Access Serving over 5 million users with 1 5 million annual health checkups 500 000 doctor consultations and 200 000 pharmacy orders - Strategic Partnerships Collaborations with leading insurers and doctors reaching 2 500 major corporations and MSMEs - Technological Innovation Introduced Indias first cashless OPD insurance program in partnership with Apollo Munich with a network of over 35 000 doctors - Awards Recognition Honored in Forbes 30 Under 30 Asia 2020 and BITSAA Global 30 Under 30 2022 - Funding Success Secured over 40 million in investments to drive growth and service expansion Future Vision Visit Health aims to further strengthen Indias primary care infrastructure expand its corporate and insurer partnerships and introduce advanced health tech solutions With a focus on universal health coverage we re committed to making healthcare accessible for all employees and their families supporting them in leading healthier lives Visit Health Empowering workplaces with accessible affordable and impactful healthcare Job Title Associate Operations - Wellness Programs Key Responsibilities Ensure seamless day-to-day operations of the Condition Management Program maintaining adherence to defined SLAs and process standards Coordinate effectively between health coaches relationship managers medical experts and internal teams to ensure smooth delivery of services Handle user queries and escalations with empathy and efficiency aiming for quick resolution and high user satisfaction Monitor and track user journey and engagement to ensure timely follow-ups renewals and overall program adherence Identify and flag operational or technical issues impacting user experience and work cross-functionally to drive resolutions Maintain regular reports and dashboards on program performance escalations and feedback trends Requirements 1-2 years of experience in healthcare operations wellness programs or condition management-related roles Excellent communication and interpersonal skills with the ability to manage multiple stakeholders Strong problem-solving skills and a proactive attitude toward process improvement Comfortable working in a dynamic quick-paced environment with a user-first mindset Familiarity with using CRM tools ticketing systems or operations dashboards is a plus Job Types Full-time Permanent Pay 25 000 00 - 30 000 00 per month Benefits Health insurance Provident Fund Work Location In person