Job Overview The Floor Manager will lead restaurant operations while focusing on business growth customer satisfaction and brand promotion This role blends operational control with proactive business development ensuring a seamless guest experience and increased footfall through strong customer engagement and marketing initiatives Key ResponsibilitiesA Operations Floor Management - Oversee daily floor activities ensuring excellent guest service and smooth functioning - Coordinate effectively with kitchen service and bar teams - Maintain hygiene ambiance and safety standards of the restaurant - Handle guest queries feedback and complaints courteously - Monitor staff performance and ensure service quality consistency B Business Development Marketing - Drive revenue growth by implementing innovative footfall-increasing strategies - Build and manage relationships with corporate clients event organizers and regular guests - Promote special offers events and loyalty programs to attract new customers - Handle reservations group bookings and private events efficiently - Collaborate with marketing teams to boost online presence and customer reviews - Analyze customer trends and prepare reports for management C Team Management - Supervise and motivate front-of-house teams to ensure top-quality service - Conduct regular staff briefings trainings and grooming checks - Maintain discipline punctuality and a positive work setting Key Skills Attributes - Excellent communication in English Hindi - Smart personality with strong leadership and interpersonal skills - Proven record in business development or hospitality sales - Customer-centric energetic and result-oriented approach - Proficiency in POS systems and MS Office - Ability to handle pressure multitask and deliver under deadlines Job Type Full-time Pay 30 000 00 - 40 000 00 per month Benefits Food provided Paid sick time Provident Fund Work Location In person

📌 Floor Manager (New Delhi)
🏢 Double A Lifestyle
📍 New Delhi