25 Jul 2025 Cluster Manager - Bangalore DEPARTMENT retail operations SUB DEPARTMENT Retail Operations LOCATION Bangalore Job Responsibilities As a Cluster Manager you will oversee operations of 8-10 stores driving sales performance team productivity and customer satisfaction Key responsibilities include meeting KPIs analyzing performance data ensuring brand compliance managing inventory and supporting recent store setups You will lead and develop store teams conduct audits manage staffing and foster a high-performance culture Coordination with cross-functional teams and regular reporting to senior management are essential to achieving business objectives and operational excellence Retail Operations Sales Management Manage the day-to-day operations of 8-10 stores within the assigned cluster Drive sales targets and ensure each store achieves its KPIs conversion rate ABS etc Analyze store performance data and develop action plans to address gaps Support new store openings relocations and closures as required Team Leadership Development Recruit train mentor and manage Store Managers and their teams Conduct regular store visits audits and performance reviews Drive staff engagement and ensure a high-performance culture across all stores Address staffing issues attrition and manpower planning proactively Customer Experience Brand Compliance Ensure exceptional customer service is delivered at every store Enforce SOPs and ensure compliance with brand guidelines visual merchandising grooming customer interaction Monitor and improve customer satisfaction and retention strategies Inventory Stock Management Coordinate with supply chain and warehouse teams to ensure timely stock replenishment Monitor stock turns slow movers and prevent pilferage and shrinkage Support seasonal planning and local promotions to optimize inventory flow Reporting Coordination Submit weekly and monthly reports on sales performance operational challenges and team productivity Collaborate with Marketing VM HR and IT departments to support business goals Provide regular feedback to higher management for strategic improvements Skills Required Strong leadership and people management skills In-depth understanding of retail operations and customer behavior Excellent communication interpersonal and problem-solving abilities Analytical mindset with proficiency in sales data analysis Ability to multitask and travel frequently across store locations Incase you would like to email us your resume please share it at talentacquisition manyavar com