We are looking for an Operations Manager Senior Executive to oversee and streamline day-to-day operations The role involves end-to-end responsibility for quotation preparation procurement sales support dispatch CRM and team management The ideal candidate should be capable of effectively coordinating with internal stakeholders external suppliers and customers to ensure smooth execution of business processes Key Responsibilities Quotation Preparation Create revise and manage sales and purchase quotations based on client and internal requirements Procurement Sales Operations Handle purchase and sales processes including vendor negotiation purchase order generation sales documentation and related follow-ups Dispatch Logistics Management Coordinate with logistics partners to ensure timely and accurate dispatch of materials or products Subscription License Management Track manage and renew customer subscriptions licenses and associated services within stipulated timelines CRM Management Maintain accurate customer data in the CRM system update records track interactions and generate reports Customer Coordination Serve as the primary point of contact for customers to manage communications resolve queries and ensure satisfaction Stakeholder Coordination Coordinate with internal departments sales accounts support and external vendors to ensure process alignment and timely execution Team Supervision Manage and monitor the performance of the operations team ensuring adherence to KPIs and company policies Routine Scheduled Tasks Oversee the completion of daily weekly and monthly operational checklists and reporting tasks Required Skills Competencies Strong written and verbal communication skills Proven experience in handling backend operations and documentation Proficiency in MS Office CRM and ERP systems Strong organizational and multitasking abilities Leadership skills and team-handling experience Ability to work under pressure and meet deadlines Job Type Full time Pay 20 000 00 - 25 000 00 per month Benefits Cell phone reimbursement Paid time off Provident Fund Work Location In person