Job Requirements Job Title Retail Sales Officer - Jewellery Division Location Lucknow Experience Required 2 to 7 years Qualification Graduation is mandatory Responsibilities Greet and assist customers in a qualified and courteous manner in the jewellery showroom Demonstrate deep product knowledge of gold diamond platinum and other jewellery collections Understand customer preferences and offer suitable products to maximize sales conversions Achieve individual and store sales targets on a daily monthly basis Handle billing packaging and after-sales service effectively Maintain up-to-date knowledge of market trends promotions offers and competitors Ensure proper display of products stock replenishment and cleanliness of counters Build long-term customer relationships through effective follow-ups and personalized service Support visual merchandising and in-store branding initiatives Collaborate with team members to achieve store objectives and maintain high customer satisfaction Handle customer queries complaints and returns with a solution-oriented approach Maintain records of sales customer feedback and daily footfall for reporting Required Skills Strong communication and interpersonal skills Proven sales background in premium or luxury retail preferably jewellery Customer-centric approach and high service orientation Knowledge of jewellery types purity pricing and certification Basic computer skills billing software MS Excel etc Ability to work in a target-driven environment Fluency in English and regional language as applicable Preferred Background Candidates from reputed jewellery retail brands preferred Experience handling high-value sales and walk-in customers Team player with a pleasing personality and grooming