Company Description WNS Holdings Limited NYSE WNS is a leading Business Process Management BPM company We combine our deep industry knowledge with technology and analytics expertise to co-create innovative digital-led transformational solutions with clients across 10 industries We enable businesses in Travel Insurance Banking and Financial Services Manufacturing Retail and Consumer Packaged Goods Shipping and Logistics Healthcare and Utilities to re-imagine their digital future and transform their outcomes with operational excellence We deliver an entire spectrum of BPM services in finance and accounting procurement customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client We co-create and execute the future vision of 400 clients with the help of our 44 000 employees Position Summary WNS is seeking an experienced UX UI Lead to drive user-centered design across enterprise solutions products and transformation initiatives This role requires strong leadership hands-on design expertise and the ability to collaborate with global stakeholders to deliver intuitive high-quality digital experiences The candidate will lead a team of designers and help strengthen the UX capability within WNS including the evolution of the HEX design system Key Responsibilities UX Strategy LeadershipDefine and implement UX strategy aligned with WNS s broader business transformation goals Lead discovery problem framing and user experience planning for projects and client engagements Guide stakeholders on UX best practices and influence product decisions Design ExecutionOversee the full design lifecycle user flows wireframes prototypes and final UI Ensure high-quality consistent designs following WNS s design system HEX Conduct design reviews and ensure adherence to usability and accessibility standards Team ManagementLead mentor and manage a team of UX UI designers Allocate resources ensure timely deliveries and drive quality across projects Support team development through coaching training and knowledge-sharing Cross-Functional Client CollaborationWork closely with Product Technology Data Science and Business teams Facilitate workshops requirement sessions and design presentations Partner with clients and internal leaders to understand requirements and define success metrics Research ImprovementConduct or guide user research usability testing and heuristic evaluations as needed Translate insights into actionable design recommendations Track UX success metrics and drive continuous improvement Required Qualifications 10-12 years of experience in UX UI design with experience in leading design teams Strong portfolio showcasing B2B SaaS and enterprise-grade digital products Expertise in Figma and modern design prototyping tools Solid command of UX principles interaction design and design systems Excellent communication stakeholder management and presentation skills Preferred QualificationsExperience with AI-driven workflows analytics dashboards or automation platforms Exposure to enterprise transformation process redesign or multi-stakeholder environments Hands-on experience building or scaling design systems Work EnvironmentFast-paced collaborative multi-disciplinary setup Opportunities to work on global client projects across industries Emphasis on innovation operational excellence and transformation-led experiences Why Join WNSShape the UX vision for high-impact projects across the organization Lead a growing design team and contribute to strengthening WNS s design capability Work at the intersection of design process technology and analytics Qualifications Graduate Post Graduate

📌 Group Manager - Rna (Karnataka)
🏢 Wns Global Services
📍 Karnataka