Handle inbound and outbound client inquiries through calls walk-ins and digital leads Conduct project presentations site visits and follow-ups with prospective clients Build and maintain robust relationships with clients to ensure trust and repeat referrals Coordinate with sales CRM legal and finance teams for bookings and documentation Assist in negotiations and support sales closures as per company guidelines Maintain accurate client data follow-ups and status updates in CRM Ensure smooth customer journey from lead generation to possession Address client queries concerns and post-sales coordination Prepare daily weekly MIS reports on leads site visits and conversions