Job Title Patient Relationship Executive Location Jade Clinics Kokapet Salary Range 20 000 - 30 000 per month Work Timings 11 00 AM - 8 00 PM 9-hour shift slight flexibility allowed Interview Timings 11 00 AM - 8 00 PM daily Experience Required Minimum 3 years in the healthcare sector Education Bachelor s Degree any discipline Job Summary We are looking for an experienced and compassionate Patient Relationship Executive to join our team at Jade Clinics Kokapet The ideal candidate will play a key role in ensuring exceptional patient experience handling billing processes accurately and managing appointments efficiently This role requires strong communication skills attention to detail and prior experience in healthcare settings Key Responsibilities 1 Patient Billing Documentation Manage end-to-end billing processes with accuracy and transparency Generate invoices process payments and maintain billing records Handle insurance-related queries and documentation where applicable Ensure compliance with clinic protocols and financial SOPs 2 Patient Experience Front Desk Management Welcome and assist patients with empathy and professionalism Address patient queries concerns and service requests promptly Coordinate with clinical teams to ensure smooth patient flow Maintain a clean organized and patient-friendly reception area 3 Appointment Scheduling Coordination Manage daily appointments follow-ups and rescheduling requests Coordinate with doctors and medical staff to optimize schedules Remind patients about upcoming appointments via calls messages Maintain accurate appointment logs and patient records Additional Responsibilities Maintain confidentiality of patient information Assist in clinic administration when required Support operational activities to enhance patient satisfaction Escalate patient concerns to the management when necessary Desired Skills Competencies Robust communication and interpersonal skills Knowledge of healthcare processes and patient handling Familiarity with billing systems or hospital management software Problem-solving ability and attention to detail Ability to handle high patient volume and multitask effectively Job Type Full-time Pay 25 000 00 - 50 000 00 per month Benefits Health insurance Ability to commute relocate Kokapet Hyderabad Telangana Reliably commute or planning to relocate before starting work Required Experience total work 1 year Preferred Work Location In person