About Info Edge Info Edge is the parent company of brands like and many others Our mission is to create world-class platforms that transform lives by continuously innovating Our products and services are built keeping our customers in mind We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms At Info Edge people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent About BU 99acres is a gateway to one of the fastest-growing property markets of the world for buying renting and selling of all types of properties in India With over 9 million visitors visiting the website every month looking for real estate solutions has over 10 lakh residential and commercial property listings and over 1 5 lakh current projects Department Assisted Searches Skills Required Pre Sales Team Leader Inbound Voice Process Role Inbound Outbound contact center experience Responsible to lead and manage a team of associates Organize plan and prioritize various functional audits to ensure process adherence and report any deviation Ensure weekly and monthly dashboard on task deliveries Maintain database integrity and tracking associate level performance Training team members in successful strategies to meet operational targets with quality parameters Manage performance metrics with business goals adhering to quality level guidelines Drive appropriate data oriented analysis adoption of technology solutions and process improvement plan in order to achieve operational excellence Responsible for ensuring and reviewing SOP compliance Other Details Should be Comfortable with 6 Day working Rotational working Years Of Exp 4 to 8 Years Designation Deputy Manager
📌 Deputy Manager- Team Leader (Noida)
🏢 Info Edge
📍 Noida
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