Position Title Junior Process Associate Process International Voice Process Location Coimbatore On-site Shift US Shift Night Shift CTC 3 18 LPA Incentives As a Junior Process Associate you will be responsible for delivering excellent customer service while driving sales through upselling and cross-selling This is a voice-based role involving both inbound and outbound calls with international customers You will address customer queries recommend suitable solutions or services and work toward achieving defined performance and conversion targets This role blends customer support with consultative sales making it ideal for individuals who are confident communicators quick learners and motivated by results Your contribution will play a key role in enhancing customer satisfaction and supporting business growth - International Voice Process Key Responsibilities Handle customer calls and provide accurate timely support Promote products services and drive conversions through effective upselling Achieve individual performance metrics and sales targets Document customer interactions and maintain updated records Follow standard operating procedures and ensure call quality Adapt communication style based on customer needs and expectations Eligibility Criteria Any degree Freshers are welcome to apply Strong verbal and written communication skills Willingness to learn and grow in an international voice-based process Comfortable working night shifts with rotational weekly offs Ability to handle both inbound and outbound calls professionally Sales-driven mindset with the ability to meet targets What We Offer Voice Accent Training 3 months of paid training Performance-based incentives annual loyalty bonus Night shift allowance food and cab facility 5-day work week with rotational weekly offs Internal Job Promotion IJP opportunities Job Types Full time Permanent Fresher Pay 13 366 00 - 20 500 00 per month Benefits Health insurance Paid sick time Work Location In person

📌 Junior Process Associate (Tamil Nadu)
🏢 KGIS
📍 Tamil Nadu