As a Business Development Associate at Giftlaya you will play a key role in growing our gifting and decoration services across India Your main responsibility will be to bring new business handle customer inquiries build strong partnerships and ensure smooth coordination between customers and our internal teams Key Responsibilities Handle incoming leads from website WhatsApp calls and social media Convert customer inquiries into bookings through explicit communication and convincing skills Identify potential clients partners and corporate opportunities to expand our business Build and maintain strong relationships with customers to increase repeat bookings Coordinate with operations decorators and vendors to ensure timely service delivery Understand customer requirements and suggest the right packages or customization options Follow up on leads maintain proper CRM entries and track conversions Assist in creating proposals quotations and corporate presentations when required Meet monthly sales and revenue targets for the company Gather customer feedback and share insights to improve our services Required Skills Strong spoken and written communication skills in English and Hindi Good negotiation and convincing ability Ability to manage multiple leads and follow-ups efficiently Basic understanding of MS Excel CRM and online communication tools Positive attitude self-driven and goal-oriented Ability to work under pressure and handle customer queries professionally Preferred Skills Experience in sales client handling or business development Fresher with good communication skills can also apply Knowledge of the gifting or event industry will be an added advantage Why Join Giftlaya Fast-growing brand in gifts cakes flowers and decoration services across India Friendly work culture with learning opportunities Opportunity to grow into senior roles in sales or operations Attractive incentives and performance bonuses Job Type Full time Pay 16 000 00 - 26 000 00 per month Benefits Paid sick time Paid time off Work Location In person

📌 Business Development Associate (West Bengal)
🏢 Giftlaya
📍 West Bengal