Position Overview The Front Office Executive is responsible for managing the reception area greeting patients and visitors handling appointments and coordinating communication between departments The role ensures smooth front-desk operations and delivers excellent customer service to patients and their families Key Roles Responsibilities Welcome and assist patients visitors and relatives courteously Manage patient registration admission and discharge formalities Handle incoming calls appointment scheduling and follow-up reminders Guide patients to respective departments and ensure proper coordination Maintain records files and daily reporting logs in the hospital system Collect payments generate receipts and coordinate with the billing department Manage front desk cleanliness patient waiting area and ensure a calm environment Handle patient queries feedback and escalate concerns when required Assist doctors and nursing staff with administrative support Maintain confidentiality of patient information and adhere to hospital protocols Coordinate with TPA insurance desk for document submission and patient support if required Skills Requirements Qualification Graduate in any discipline Experience 1-3 years in hospital front office or customer service preferred Good communication skills in English Hindi and Marathi Computer proficiency MS Office Hospital Management Software Pleasant personality patience and ability to work under pressure Male candidates preferred due to shift duties and extended working hours Job Type Permanent Pay 12 000 00 - 18 000 00 per month Advantages Provident Fund Work Location In person

📌 Front Office Executive (Maharashtra)
🏢 Nimai Institute of Medical Sciences
📍 Maharashtra