09 Aug
|
The Venkat Center for Skin ENT and Plastic Surgery
|
Karnataka
09 Aug
The Venkat Center for Skin ENT and Plastic Surgery
Karnataka
Job Title Call Center Executive Location The Venkat Center for Aesthetic Health - Banashankari Bangalore Employment Type Full-Time About Us The Venkat Center for Aesthetic Health is a leading cosmetic surgery and aesthetic healthcare facility in Bangalore dedicated to patient care clinical excellence and operational efficiency We are looking for a Call Center Executive to manage patient inquiries appointments and follow-ups at our Banashankari unit Key Responsibilities Handle incoming and outgoing calls WhatsApp messages and email queries from patients Schedule confirm and follow up on patient appointments efficiently Provide accurate information regarding treatments services pricing and doctors availability Maintain a database of patient interactions and update records in the hospital management system Zenoti Coordinate with front desk and medical staff for patient requirements Ensure prompt response to patient complaints or escalations and escalate issues to the supervisor when needed Assist in lead generation marketing campaigns and promotional follow-ups as required Maintain a professional courteous and patient-focused approach in all communications Qualifications Skills Minimum 12th pass or Graduate preference for candidates with experience in healthcare or call center operations Excellent communication skills in English and Kannada both verbal and written Proficiency in MS Office and hospital management software is a plus Ability to multitask handle pressure and maintain confidentiality Strong interpersonal skills and a friendly professional phone etiquette Work Timings 9 30 AM - 6 30 PM 6 days a week Compensation Competitive salary based on experience and performance How to Apply Interested candidates may apply through Indeed or send their updated CV to operations venkatcenter com with the subject line Application - Call Center Executive Job Type Full time Pay 12 515 19 - 31 700 21 per month Benefits Provident Fund Language Hindi Preferred Work Location In person Speak with the employer 91 (phone hidden)
📌 Call Center Agent (Karnataka)
🏢 The Venkat Center for Skin ENT and Plastic Surgery
📍 Karnataka