Job Title Documentation Executive Study Abroad Admissions Visa Company Medcity International Overseas Corporation Industry Study Abroad Job Location Kochi Job Type Full Time On-site The Study Abroad Admissions and Visa Documentation Executive plays a crucial role in assisting students through the entire journey of securing admission to international universities and completing visa processes successfully This role requires a combination of in-depth knowledge of global education systems precision in documentation and strong interpersonal skills to deliver a seamless and positive student experience Key Responsibilities 1 Admission Documentation Assist students with preparing and submitting university applications for multiple countries Guide in compiling required documents such as transcripts Statement of Purpose SOPs Letters of Recommendation LORs CVs and other academic professional records Communicate with students to ensure timely submission of documents and address queries Coordinate with international universities and colleges to track application statuses and follow up on offers Maintain awareness of admission timelines program eligibility criteria and course offerings for destinations such as the USA UK Canada Australia and Europe 2 Documentation Compliance Maintain detailed records of student applications communications and related visa documentation Ensure confidentiality accuracy and compliance with institutional policies and data protection laws Submit periodic reports on student applications visa success rates and overall progress 3 Visa Processing Guide students step-by-step through the student visa application process including gathering documents financial proofs and interview preparation Review verify and cross-check all visa-related documentation to meet immigration guidelines Stay updated on the latest immigration policies and visa regulations for all study-abroad destinations 4 Customer Service Relationship Management Provide accurate timely and supportive counseling to students and their families Build strong relationships to ensure a positive student experience Conduct counseling sessions webinars workshops and information seminars on admissions and visa processes Collaborate with internal teams university partners and external service providers translation agencies financial consultants etc 5 Targets Performance Achieve or exceed daily weekly monthly and yearly visa admission targets Ensure no delays in application processing by using effective strategies and best practices Apply updated knowledge of courses countries and eligibility requirements to achieve results efficiently 6 Calls Follow-ups Conduct regular follow-ups with students regarding their application and visa progress Strengthen client relationships through timely communication and updates 7 Record Keeping Reporting Prepare and update daily weekly and monthly reports on admissions and visa processes Maintain an organized record of student information course details fee structures and university data for easy reference Keep updated digital and physical files for smooth operations 8 Research Knowledge Building Stay informed about global education trends competitive offerings and immigration challenges Research recent intakes program updates scholarships and country-specific opportunities Continuously upgrade knowledge about the study abroad industry competitors and business strategies 9 Participation Support Actively participate in webinars expos seminars delegate meetings training sessions and in-house events hosted by the organization Support marketing and outreach initiatives by sharing admission and visa expertise 10 Team Collaboration Attend daily weekly and monthly team meetings to discuss work updates plans and strategies Coordinate with team members to resolve student queries efficiently Share best practices and contribute to team goals Qualifications Skills Required Educational Background Bachelor s degree preferably in Education International Relations Business Administration or related field Experience 2-5 years of proven experience in study abroad admissions and visa documentation processing Technical Skills Proficiency in MS Office Word Excel PowerPoint Knowledge of CRM software for record-keeping and client management Core Competencies Strong verbal and written communication skills High attention to detail and organizational ability Ability to manage multiple tasks under tight deadlines especially during peak seasons Strong problem-solving skills and proactive approach Team player with customer-first mindset Job Type Full-time Ability to commute relocate Kochi Kerala Reliably commute or planning to relocate before starting work Preferred Application Question s Do you have experience in study abroad documentation Experience Documentation Admission visa 2 years Preferred Location Kochi Kerala Preferred Work Location In person

📌 Documentation Executive (admission / Visa) (Kerala)
🏢 Medcity Study Abroad
📍 Kerala