Prudential s purpose is to be partners for every life and protectors for every future Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured for our people customers and partners We provide a platform for our people to do their best work and make an impact to the business and we support our people s career ambitions We pledge to make Prudential a place where you can Connect Grow and Succeed Prudendial UK in partnership with HCL group plans to set-up a stand alone Indian health insurance company to address the growing healthcare needs of the Indian consumer This join venture will combine Prudential s global expertise in insurance and financial services with HCL Group s experience in technology and healthcare solutions Prudential with its longstanding presence in India already operates two leading businesses in life insurance and asset management with the ICICI group Prudential was also the proud sponsor of the 1983 Cricket World Cup India s first World Cup Victory Prudential Health India is a Zero to One team undertaking a no-legacy greenfield health insurance deployment in India building journeys that truly empathize with the customer and offer a differentiated experience To partner with us in this mission we are looking for a talented Zonal Manager - Provider Network Management North and East to join our Experience team in Delhi Zonal Manager - Provider Network Management South As a Zonal Manager of Provider Network Operations your typical week might include the followingImplement and manage a robust provider network management function at zonal level by creating negotiation framework processes and systems factoring in provider and customer experience deliverables Lead in building trust and long-term relationships with the network hospitals for creating competitive advantage for Prudential Health India Collaborate with functions including but not limited to Claims Technology Product Actuarial Compliance Risk Management and Finance represent Claims Management Function in cross-functional implementations Develop digital hospital Provider onboarding journey and agreements and maintain relationship continue analyzing provider and competitor landscape Market intelligence Engaging provider network through effective communication Data led analytics aka utilization patterns recognition and continuous training interactions Lead for creating preferred set of hospitals for executing differentiated services for PHI customers Continuous monitoring of performance and utilization patterns to generate feedback loop and data analytics Lead in effectively repricing and re-negotiations of the Tariff Packages Discounts with healthcare providers You could be the right candidate if youHave a degree or a management degree healthcare management is preferred Have 8-10yrs exp in Hospital Insurance industry with at least 5 years experience in leading provider network teams Have experience with developing provider networks from a scratch Able to make quick decisions and have positive judgment and analytical skills Have excellent verbal and written communication skills and strong negotiation skills Always open to embracing change and be able to manage it Passionate about building highly engaged teams This could be the gig for you if you Are passionate about consumer behavior and culture enjoy spending time with customers providers to understand what they really want Have an attentive ear listen to new ideas Thrive in environments that celebrate co-creation and collaboration Are passionate about leveraging digital tools to transform customer experience Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your team s contribution while thinking wing to wing across the organization to solve for the customer What can make you extra specialIt s great if you have already read books like Never Split the difference Negotiating as if your life depended on it You have real stories to tell about how your team and you challenged convention and took the path less travelled We are keen to listen to your story it doesn t matter if you tell these stories with a sigh or with excitement We respect both versions Truly Location - Bangalore Prudential is an equal opportunity employer We provide equality of chance of benefits for all who apply and who perform work for our organisation irrespective of sex race age ethnic origin educational social and cultural background marital status pregnancy and maternity religion or belief disability or part-time fixed-term work or any other status protected by applicable law We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade job and location We also allow for reasonable adjustments to support people with individual physical or mental health requirements