Job Title Service Advisor Job Summary We are seeking a skilled and customer-focused Service Advisor to join our team The successful candidate will be responsible for providing exceptional customer service accurately assessing vehicle issues and effectively communicating with customers and technicians Key Responsibilities - Customer Service Greet customers understand their service needs and provide timely updates on service progress - Vehicle Assessment Accurately assess vehicle issues identify required repairs and create repair orders - Communication Effectively communicate with customers technicians and other stakeholders to ensure seamless service delivery - Repair Order Management Create and manage repair orders ensuring accuracy and timeliness - Parts and Accessories Recommend and sell parts and accessories to customers as needed - Quality Control Ensure high-quality service delivery adhering to dealership standards and policies Requirements - Automotive Knowledge Basic understanding of automotive systems and repair procedures - Communication Skills Excellent verbal and written communication skills - Customer Service Skills Strong customer service skills with a focus on building relationships and resolving issues - Organizational Skills Ability to prioritize tasks manage multiple repair orders and meet deadlines - Technical Skills Familiarity with dealership management systems DMS and other software applications Preferred Qualifications - Automotive Industry Experience Previous experience in the automotive industry preferably as a Service Advisor or Technician - Certifications DIPLOMA OR ENG IN AUTOMOBILE MECHANICAL What We Offer - Competitive Salary A competitive salary package with opportunities for growth and development - Benefits Benefits such as health insurance - Training and Development Ongoing training and development opportunities to enhance skills and knowledge Job Types Full-time Permanent Pay 10 432 08 - 21 192 19 per month Advantages Cell phone reimbursement Health insurance Internet reimbursement Provident Fund Work Location In person

📌 Service Advisor (Kottarakkara)
🏢 SS HYUNDAI,KOTTARAKKARA
📍 Kottarakkara