Job Title Centre Manager Location Bangalore Vinobha Nagar Sudhama Nagar Department Operations Reports To Regional Manager Zonal Head Job Purpose To manage the overall operations service quality staff and administration of the Diagnostic Centre ensuring high standards of patient care profitability and compliance with healthcare regulations Key Responsibilities Operations Management Oversee day-to-day operations of the diagnostic centre Ensure smooth functioning of front office sample collection reporting and other clinical operations Maintain centre hygiene equipment functionality and timely logistics coordination Team Management Supervise and support staff including technicians nurses and front office personnel Plan staff schedules manage attendance and resolve internal issues Conduct regular training and performance reviews Customer Service Ensure patient satisfaction through quality service delivery and minimal waiting time Handle patient grievances effectively and maintain service excellence standards Revenue Cost Control Achieve monthly revenue targets and control operating costs Monitor inventory and avoid wastage of consumables and reagents Support local marketing and tie-up initiatives to increase footfall Compliance Reporting Ensure all SOPs NABL NABH guidelines and statutory compliances are followed Maintain all required records and submit timely reports to HO management Coordination Liaise with internal departments like HR Finance IT and Logistics for operational support Coordinate with referring doctors hospitals and corporates for business development Qualifications Experience Graduate or Postgraduate in Healthcare Science or Management 4-7 years of experience in healthcare diagnostic centre operations with at least 1-2 years in a leadership role Familiarity with diagnostic equipment software and basic clinical workflows Skills Required Strong leadership and team management Excellent communication and interpersonal skills Customer-oriented approach Problem-solving and multitasking abilities Knowledge of healthcare regulations and quality standards Job Type Full time Pay 20 000 00 - 35 000 00 per month Benefits Cell phone reimbursement Health insurance Provident Fund Work Location In person
📌 Centre Manager (Karnataka)
🏢 Medall Diagnostics
📍 Karnataka
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