Responsibilities and Duties Manage and resolve customer Vendor queries Identify and escalate issues to supervisors Build sustainable relationships of trust through open and interactive communication Convince convert and onboard the leads by providing necessary information about our services Take vendors through the process convince them by sharing deals and offers and convey the value of making an attachment with us Answer a large number of incoming calls and respond to customers Vendors Provide service-related information to customers Vendors Document all call information according to standard operating procedures Follow up customer Vendor calls where necessary Handling complaints Vendor support helpline To acknowledge and resolve customer vendor issues Analyzing the process giving the outcome for streamlining the process if required Required Qualifications and Skills Any degree 0-5 years of work experience in a relevant field Knowledge of customer service practices and principles Excellent typing skills Superior listening verbal and written communication skills Tamil and English Ability to handle the stressful situation appropriately Lead Conversion Convincing skills Willing to work at Rotational shifts Knowledge in MS Office Excel Word PPT etc Job Types Full-time Permanent Pay From 17 000 00 per month Perks Health insurance Provident Fund Schedule Day shift Rotational shift Weekend availability Work Location In person

📌 Executive - Customer & Vendor Support (Tamil Nadu)
🏢 Eagle Fleet Services Private Limited (Red Taxi)
📍 Tamil Nadu