Job Title Field Service Engineer - ISP Telecom Department Field Operations Technical Support Job Location On-site - Assigned Region Reporting To Regional Service Manager Field Operations Lead Employment Type Full-Time Job Overview We are seeking a proactive and technically capable Field Service Engineer to support our ISP Internet Service Provider Telecom field operations The role focuses on the on-site delivery of technical services including installation maintenance troubleshooting and customer support for broadband and network infrastructure Key Responsibilities Carry out on-site installation of internet services routers modems fiber ONT ONU devices and other telecom equipment Diagnose and resolve technical faults in broadband leased line or fiber connectivity at customer premises Perform fiber splicing signal testing and basic network configuration for enterprise and home users Coordinate with backend NOC Network Operations Center to resolve escalated field issues and ensure service uptime Document service calls installations fault resolutions and customer sign-offs daily Conduct preventive maintenance checks and audits of field assets and junction boxes FDPs OFC routes Educate end-users on device handling safety and simple troubleshooting techniques Adhere to SLA timelines for fault resolution and installation maintaining customer satisfaction Maintain inventory of field tools consumables and ensure proper handling of company assets Candidate Requirements Qualification 10th 2 ITI Diploma B E B Tech in Electronics Telecommunications or related stream Experience 0-3 years in field service roles in ISP telecom sector preferred Hands-on experience in using tools like OTDR splicing machines and signal testers preferred Strong interpersonal and problem-solving skills Must possess a two-wheeler and a valid driving license Willingness to travel locally and work on rotational shifts weekends if required Key Skills Fiber Wireless Installation LAN WAN Troubleshooting Router Modem Configuration Customer Service Orientation Time Management Field Reporting Documentation Benefits Offered Fixed Salary Travel Allowance Incentives Career Growth in ISP Telecom Field Job Types Full time Fresher Walk-In Education Secondary 10th Pass Preferred Experience Field service 1 year Preferred Language Tamil Preferred Willingness to travel 50 Preferred Work Location In person

📌 Service Engineer (Tamil Nadu)
🏢 Skylink Fibernet Private
📍 Tamil Nadu