Job Category Quality Assurance Are you ready to elevate your career in the dynamic world of Card Marketing Join our team to leverage your leadership skills and drive innovation in campaign validation contributing to meaningful projects and career growth As a Business UAT Lead within Card Services you will be responsible for leading a team of Card Marketing Campaign Validation Analysts Your role involves analyzing credit card marketing campaign assets online or offline such as direct mail online ads emails and microsites to ensure both individual asset quality and overall campaign quality before they reach Chase Card customers Your would collaborate with Card Marketing Marketing Channel Execution and Card Legal Compliance and Controls teams to deliver accurate compliant and functional marketing materials to customers and prospects You will ensure streamlined processes for marketers optimize resource efficiency fulfill customer promises and maintain regulatory compliance Your leadership will drive excellence in campaign quality and execution efficiency Job Responsibilities Manage a team of Card Marketing Campaign Validation Analysts Collaborate with Card Marketing Marketing Channel Execution and Card Legal Compliance and Controls teams Deliver marketing materials that are accurate compliant and functional to customers and prospects Ensure streamlined processes for marketers and optimize resource efficiency Fulfill customer promises and maintain regulatory compliance Drive excellence through the highest standards of quality and execution efficiency Foster a mindset of quality-as-a-service by preventing errors and driving continuous improvements in validation processes Develop talent with subject matter expertise in analyzing marketing creatives and legal disclosure language Improve and strengthen end-to-end processes creating efficiencies and standards for the team and partners Demonstrate customer obsession by understanding and enhancing the customer experience Required Qualifications Capabilities and Skills 8 years of experience in driving campaign quality including content functionality and fulfillment testing campaign management marketing advertising media and agency work 2 years of leadership experience with strong collaboration project management and communication skills across multiple stakeholders Experience in managing various campaign stages including requirement collection building creative content development data extraction and completion Proven ability to operate in a process-oriented fast-paced environment adhering to risk control procedure and process expectations End-to-end ownership and management of marketing delivery workflow using various tools Enthusiasm and willingness to learn are essential Bachelor s or Master s Degree in marketing required Preferred Qualifications Capabilities and Skills Manage end-to-end delivery of accurate compliant and functional marketing assets while adhering to organizational guidelines Drive excellence through the highest standards of quality and execution efficiency Develop talent with subject matter expertise in analyzing marketing creatives and legal disclosure language Improve and strengthen end-to-end processes creating efficiencies and standards for the team and partners Be results-oriented with strong attention to detail and problem-solving skills Preferably from Financial Services About Us JPMorganChase one of the oldest financial institutions offers cutting-edge financial solutions to millions of consumers small businesses and many of the world s most prominent corporate institutional and government clients under the J P Morgan and Chase brands Our history spans over 200 years and today we are a leader in investment banking consumer and small business banking commercial banking financial transaction processing and asset management We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success We are an equal opportunity employer and place a high value on diversity and inclusion at our company We do not discriminate on the basis of any protected attribute including race religion color national origin gender sexual orientation gender identity gender expression age marital or veteran status pregnancy or disability or any other basis protected under applicable law We also make reasonable accommodations for applicants and employees religious practices and beliefs as well as mental health or physical disability needs Visit our for more information about requesting an accommodation About the Team Our Consumer Community Banking division serves our Chase customers through a range of financial services including personal banking credit cards mortgages auto financing investment advice small business loans and payment processing We re proud to lead the U S in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction

📌 Business Uat Lead - Campaign Testing (Mumbai)
🏢 JPMorgan Chase
📍 Mumbai