Optum is a global organization that delivers care aided by technology to help millions of people live healthier lives The work you do with our team will directly improve health outcomes by connecting people with the care pharmacy benefits data and resources they need to feel their best Here you will find a culture guided by inclusion talented peers comprehensive benefits and career development opportunities Come make an impact on the communities we serve as you help us advance health optimization on a global scale Join us to start Caring Connecting Growing together What makes this a one of kind opportunity We have more than 12 000 technology colleagues serving the IT needs of our clients across the globe and our own Fortune 6 IT needs At Optum you ll be encouraged to combine your passion and technical expertise to help us shape the health care system for years to come You ll help change the way our businesses and consumers engage with technology across a wide platform of health services and delivery systems by setting team goals forecasting resource needs and guiding solutions developed to solve business and operational challenges If you re out to make a difference apply today Medicare Retirement M R Community and State Individual and Family Plan - Technology Operations needs an experienced Senior Site Reliability Engineer SRE acting as a bridge between software engineering and IT operations The primary goal of this role is to maintain software applications Infrastructure that are reliable scalable resilient and to improve performance and operational efficiency along with ensuring all business-critical products having implemented right tools and executed exercise to validate system availability latency performance efficiency monitoring incident priority and capacity planning This role will enable Government Programs M R C S and IFP Technology Operations to meet our business segment s needs as an IT partner and advocate Primary Responsibilities Defining and setting up best industry alert and monitoring practices across line of business and design architect efficient monitoring dashboards on Splunk Dynatrace Grafana common for all applications products across line of business Participating in 5-9 program and other peak season readiness initiatives and collaboration with application teams evaluating applications from resiliency availability and reliability perspective Act as a gatekeeper for changes rolling into production Embrace continuous learning of engineering practices to ensure industry best practices and technology adoption including DevOps Cloud and Agile thinking Tech debt reduction Tech transformation including opensource inner source adoption Cloud adoption HCP assessment and adoption Improve processes runbooks and lead automation efforts of any manual items around support cutting down manual toil Participate in on-call rotation Improve operational tooling frameworks perform chaos engineering activities Respond to platform emergencies alerts and escalations from Customer Support Comply with the terms and conditions of the employment contract company policies and procedures and any and all directives such as but not limited to transfer and or re-assignment to different work locations change in teams and or work shifts policies in regards to flexibility of work benefits and or work environment alternative work arrangements and other decisions that may arise due to the changing business environment The Company may adopt vary or rescind these policies and directives in its absolute discretion and without any limitation implied or otherwise on its ability to do so Required Qualifications Undergraduate degree or equivalent experience 10 years of experience in IT industry across entire SDLC 5 years of experience in integrating monitoring and alerting into cloud software solutions 3 years of coding experience with one or more of the follow languages Java C C C Go Python Perl PowerShell or JavaScript with a willingness and ability to learn new ones 3 years of experience in Splunk Dynatrace DataDog Grafana Telemetry or similar for monitoring tools 2 years of experience building and programmatically consuming REST APIs ServiceNow experience Work experience as a Site Reliability Engineer or similar role Experience with any database Experience in operations support for any application Experience with programmatic interaction with a relational database SQL Server MySQL PostgreSQL Experience planning and supporting 99 999 availability against critical applications in production Knowledge of any scripting or programming language Solid understanding of engineering fundamentals unit testing performance testing code reviews telemetry agile and DevOps Solid understanding of continuous integration continuous delivery tools serverless architecture containerization public private cloud application observability and or messaging stream architecture Technical writing skills creating flow diagrams end user documentation etc Proven ability to communicate effectively to both technical and non-technical globally distributed audiences At UnitedHealth Group our mission is to help people live healthier lives and make the health system work better for everyone We believe everyone-of every race gender sexuality age location and income-deserves the opportunity to live their healthiest life Today however there are still far too many barriers to good health which are disproportionately experienced by people of color historically marginalized groups and those with lower incomes We are committed to mitigating our impact on the workplace and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission

📌 Lead Site Reliability Engineer (Karnataka)
🏢 Optum
📍 Karnataka