Key Responsibilities CRM System Management Setup and Configuration Set up and configure the CRM software to meet the specific needs of the real estate company or team Data Entry and Maintenance Ensure accurate and up-to-date data entry and maintenance of client information leads and property listings within the CRM Workflow Optimization Streamline workflows and processes within the CRM to improve efficiency and productivity Reporting and Analytics Generate reports and analyze data from the CRM to identify trends measure performance and make data-driven decisions Client Relationship Management Lead Management Track and manage leads nurture them through the sales funnel and ensure timely follow-up Client Communication Facilitate effective communication with clients through various channels including email phone and in-person meetings Customer Service Provide excellent customer service to clients addressing their inquiries and resolving issues promptly Relationship Building Build and maintain strong relationships with clients to foster loyalty and repeat business Sales Support Sales Process Support Support the sales team by providing them with the necessary tools and information to close deals Sales Forecasting Assist in developing sales forecasts and tracking performance against targets Marketing Support Support marketing efforts by identifying and targeting potential clients Back Office Support Documentation Ensure all documentation pertaining to client bookings is complete accurate and compliant Payment Processing Handle payment receipts demand letters and reminders Post-Sales Support Handle post-sales queries and ensure customer satisfaction Skills and Qualifications Robust organizational skills Ability to manage large amounts of data and information Excellent communication skills Ability to communicate effectively with clients and team members Proficiency in CRM software Familiarity with real estate CRM platforms and software Problem-solving skills Ability to identify and resolve issues effectively Attention to detail Ability to ensure accuracy and completeness of data Sales or customer service experience Previous experience in sales or customer service is a plus Job Types Full-time Permanent Fresher Pay 35 000 00 - 50 000 00 per month Schedule Day shift Work Location In person Application Deadline 25 03 2025