The Client Relationship Manager will ensure that our centers meet DevX s high standards of deliverables through daily supervision client contract management billing and invoicing coordination sales management inventory management event planning and client relationship management The role requires a proactive approach to maintain facility upkeep and ensure smooth operations across all facets of the center Job Responsibilities Client Relationship Management - Oversee the onboarding of new clients and co-workers in coordination with internal departments - Complete client handover documentation and obtain necessary sign-offs - Manage the client exit process including documentation - Handle client escalations and the ticketing process providing regular updates - Take quarterly client feedback and report to relevant stakeholders - Maintain the master database of clients and co-workers in the system Client Legal Contracts - Manage client contracts during onboarding and throughout their stay - Track changes to signed contracts and update them with addendums in coordination with the legal team - Ensure proper legal closure when clients leave the center Client Billing and Invoicing Coordination - Follow up on monthly client billing with new clients and the accounts team - Coordinate billing for resources like meeting rooms event rooms and flexi desks - Ensure timely collection of monthly bills from all clients following up as necessary Event Management for Clients - Plan and execute events for clients at the center - Handle center decoration during events and festivals - Manage all external events happening at the center - Gather feedback from participants and hosts - Increase social media followers and shares during events to expand DevX s reach Sales Management for Specific Centers Hubs - Conduct walkthroughs and sell available seats inventory - Coordinate with leads and the sales team to close incoming inquiries - Close resource leads for the assigned centers Inventory Management Client-Linked Only - Prepare regular reports on monthly seat inventory updates - Coordinate with the accounts team for client exits and ensure accurate inventory reflection - Manage seat allocation and onboarding process for new clients Key Skills Required - Strong organizational and multitasking skills - Excellent communication and interpersonal abilities - Proficiency in MS Office and facility management software - Ability to handle client escalations and provide effective solutions - Knowledge of legal and regulatory requirements related to facility management What We Offer - Competitive salary with lucrative performance-based incentives - Opportunity to work with one of India s leading coworking brands - Clear growth opportunities pathways within DevX - Dynamic cooperative and growth-oriented work culture - Exposure to large enterprises global companies and high-impact deals ref updazz com

📌 Devx - Client Relationship Manager (2-7 Yrs) Rajkot/udaipur/pune/ahmedabad/hyderabad (after-sales/customer Service)
🏢 DEV ACCELARATOR
📍 India