Successfully implement projects at the client s end ensuring timelines and budget requirements are met Ensure a high level of client engagement and success to achieve results Understand clients business needs and strategically help them meet their objectives through the OKR tool Perform research benchmarking and analysis for upgrading and adding value to the OKR product Ensure decision-making business processes and outcomes are informed by robust evidence Work on the framework of OKR and corporate performance management systems involving the design and implementation of corporate objectives linked to key results Monitor track and deliver as per client requirements by understanding and analyzing those requirements Develop systems processes and checklists to implement projects smoothly at the client s end ensuring consistency and efficiency on an ongoing basis Handle project planning scheduling project coordination with the client and development team application testing functional and technical documentation product training and project closure Provide training to users of the OKR tools Support the sales and marketing team Prepare software user manuals and white papers for the organization Document the work process Skills Competencies Excellent analytical problem-solving and organizational skills including time management and the ability to work at a high level with minimal direct supervision Project management or project coordination experience Proven record of implementing large-scale software OKR ERP and CRM solutions Ability to adapt and learn new concepts and work in a fast-paced dynamic work environment Ability to build relationships and cross-sell to senior executives and at the CXO level Robust logical and result-focused approach extremely proactive and highly responsive with great attention to detail Energetic and self-motivated team player with the ability to work in both independent and team environments High-level interpersonal conflict resolution and consultation skills Excellent written presentation and communication skills Desired Technical Skills Comfortable with technologies like PeopleSoft CRM ERP and other large-scale software products Knowledge and or hands-on experience with performance management tools will be an added advantage Job Types Full-time Permanent Pay 300 000 00 - 1 000 000 00 per year Benefits Food provided Health insurance Paid sick time Paid time off Provident Fund Work Location In person

📌 Customer Success Manager (Tamil Nadu)
🏢 PROFIT APPS INDIA
📍 Tamil Nadu