- Quality Manager Healthcare Hospital Position Quality Manager Department Quality Patient Safety Location Apple Hospital Indore Reports to COO Medical Director Role Summary The Quality Manager is responsible for planning implementing monitoring and improving the hospital s quality assurance and patient safety programs This role ensures compliance with NABH standards drives continuous improvement initiatives manages audits risk assessments and promotes a culture of quality across all departments Key Responsibilities1 NABH Accreditation Compliance Oversee preparation documentation and implementation of NABH standards all chapters Conduct internal audits gap analysis and readiness assessments Ensure timely closure of non-conformities and corrective actions Train departments on NABH requirements quality indicators and documentation 2 Quality Assurance Patient Safety Develop and monitor quality indicators for all departments Implement patient safety programs incident reporting root cause analysis medication safety infection control support Conduct risk assessments and initiate preventive actions Ensure continuous monitoring of clinical and non-clinical quality parameters 3 Documentation SOP Management Develop update and maintain SOPs policies manuals and checklists Ensure proper version control and documentation compliance Coordinate with departments for timely updates and record management as per standards 4 Internal Audits Training Plan and conduct regular internal quality audits Guide departments in preparing for external audits NABH statutory insurance fire safety Organize training programs on quality patient safety and compliance 5 Data Analysis Reporting Collect analyze and present monthly quality KPI dashboards Prepare reports for management review meetings MRM Identify trends and drive quality improvement projects 6 Coordination Communication Liaise with consultants HODs nursing teams and administrative departments Drive cross-functional quality initiatives and ensure timely action implementation Support committees HIC MRM Safety Committee Quality Patient Safety Committee Qualifications Skills Education B Sc M Sc Nursing MHA MPH or equivalent healthcare qualification Experience 3-7 years of experience in hospital quality NABH handling experience mandatory Skills Required In-depth knowledge of NABH standards Strong audit and documentation skills Data analysis reporting Training leadership skills Excellent communication coordination Problem-solving and RCA skills Job Type Full time Pay 10 000 00 - 35 000 00 per month Benefits Commuter assistance Flexible schedule Leave encashment Paid time off Ability to commute relocate Indore Madhya Pradesh Reliably commute or planning to relocate before starting work Preferred Education Bachelor s Preferred Experience Quality management 1 year Preferred Shift availability Day Shift Preferred Work Location In person