Job description Job description Role Overview The Telecaller is responsible for reaching out to prospective students and parents to provide information about the institute s courses admission process and events The goal is to generate interest schedule counseling sessions and convert inquiries into admissions through effective communication and follow-ups Key Responsibilities1 Lead Calling Follow-up Make outbound calls to potential students and parents from inquiry databases or leads generated through marketing campaigns Explain course details fees eligibility and admission procedures clearly and confidently Follow up regularly with leads through calls emails or WhatsApp until closure Maintain a high call volume and ensure timely follow-ups on all inquiries 2 Inquiry Handling Handle incoming calls and provide accurate information about programs and courses Record and update all inquiries and feedback in the CRM or student management system Identify students needs and suggest suitable programs based on their interests and goals 3 Admission Support Schedule counseling sessions campus visits or demo classes for interested candidates Coordinate with the academic counselor or admissions team for conversions Assist in the completion of admission formalities when required 4 Database Reporting Maintain and update student inquiry data accurately Prepare daily weekly reports on calls made inquiries handled and admissions achieved Share feedback and suggestions from students parents to improve communication strategies 5 Communication Customer Service Build and maintain a positive relationship with students and parents through professional interaction Handle queries politely and ensure a positive impression of the institute Manage call scripts and ensure consistent messaging Skills Qualifications Diploma Any Degree PG Excellent communication skills in English and local language Basic computer knowledge MS Office CRM software Confident polite and persuasive phone manner Ability to work under targets and deadlines Prior experience in telecalling sales or counseling preferably in the education sector Freshers also apply Contact Person - (phone hidden) Job Types Full-time Permanent Fresher Pay 8 000 00 - 25 000 00 per month Work Location In person

📌 Telecaller (Pathanamthitta)
🏢 Eminent Edu Skills
📍 Pathanamthitta