Additional Information Job Number25191395 Job CategoryRooms Guest Services Operations LocationFour Points by Sheraton Amritsar Mall Road 360 Mall Road Amritsar Punjab India 143001 ScheduleFull Time Located Remotely N Position Type Non-Management POSITION SUMMARY Greet and escort guests to rooms Open doors and assist guests visitors entering and leaving property Inform guests of property amenities services and hours of operation and local areas of interest and activities Identify and explain room features to guests e g use of room key mini-bar ice and vending areas in-room safe valet laundry services Transport guest luggage to and from guest rooms and or designated bell area Assist with luggage storage and retrieval Assist guests visitors in and out of vehicles including assisting guests with loading unloading luggage Supply guests with directions Arrange transportation e g taxicab shuttle bus limousine sedan service for guests visitors and record advance transportation request as needed Communicate parking procedures to guests visitors Follow all company policies and procedures and report accidents injuries and unsafe work conditions to manager Maintain awareness of undesirable persons on property premises Ensure uniform and personal appearance are clean and skilled and maintain confidentiality of proprietary information Welcome and acknowledge all guests anticipate and address guests service needs assist individuals with disabilities and thank guests with genuine appreciation Speak with others using clear and professional language and answer telephones using appropriate etiquette Develop and maintain positive working relationships with others Comply with quality assurance expectations and standards Read and visually verify information in a variety of formats e g small print Move at a speed required to respond to work situations e g run walk jog Stand sit or walk for an extended period of time or for an entire work shift Move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance Move over sloping uneven or slippery surfaces as well as up and down stairs and or service ramps Reach overhead and below the knees including bending twisting pulling and stooping Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education High school diploma or G E D equivalent Related Work Experience No related work experience Supervisory Experience No supervisory experience License or Certification None At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture talent and experiences of our associates We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law Where timeless classics are woven with modern details Where business meets pleasure Where even when travelers are global they can experience the local As a member of the team you will become part of our united Four Points by Sheraton community where everyone is welcome we support each other and every hotel matters We provide exactly what guests need in an uncomplicated way If you are seeking opportunities to put guests at ease in a friendly genuine and approachable environment join our team In joining Four Points you join a portfolio of brands with Marriott International Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you

📌 Guest Arrival Expert (Punjab)
🏢 Marriott International
📍 Punjab