A Collection Executive is responsible for recovering outstanding debts from clients by contacting them negotiating payment plans and resolving payment discrepancies Key duties include maintaining accurate records following up on payments and ensuring compliance with company policies and legal regulations This role requires strong communication negotiation and problem-solving skills Core responsibilities Payment collection Contact clients to discuss overdue payments and collect outstanding debts Negotiation Negotiate payment plans and terms with clients to secure repayment while maintaining positive relationships Record keeping Maintain accurate and detailed records of all collection activities transactions and communications Discrepancy resolution Investigate and resolve payment discrepancies and customer queries related to billing Follow-up Follow up on payment commitments and commitments to ensure timely payment Compliance Ensure all collection activities comply with company policies and relevant legal and regulatory standards Reporting Provide regular reports on collection activities and account statuses to management Key skills and qualifications Communication and negotiation Excellent verbal and written communication skills with the ability to negotiate effectively Problem-solving Strong ability to resolve issues and handle stressful situations with a professional and empathetic approach Attention to detail Meticulous record-keeping and a strong understanding of financial and accounting principles Time management Ability to work independently manage time efficiently and meet collection targets Customer service A customer-focused mindset is crucial even in a collections role Education A high school diploma is typically required with a college degree often preferred Experience Prior experience in collections customer service or a related field is often beneficial Additional skills Proficiency with CRM software and for field roles a valid driver s license and reliable transportation Tamil candidates only Job Types Full-time Fresher Pay 10 060 71 - 23 486 36 per month Advantages Food provided Work Location In person

📌 Collection Executive (Tamil Nadu)
🏢 Deforay technology
📍 Tamil Nadu