Job Title Customer Support Associate Location Bhopal Role Overview As a Customer Support Specialist you will be the first point of contact for our customers You ll provide solutions to their inquiries troubleshoot issues and ensure a seamless experience This role is perfect for someone with excellent communication skills a problem-solving mindset and a genuine desire to help others Key Responsibilities Handle inbound customer inquiries via multiple channels voice chat email related to travel bookings including flights hotels Maintain a high standard of service quality adhering to Agoda s customer service guidelines Communicate effectively with customers ensuring a positive and helpful interaction Preferred Educational Qualifications Minimum HSC or equivalent a Bachelor s degree is a plus Excellent communication skills in English both verbal and written Shift Time Week Off 8 AM - 5 PM 5 PM - 2 AM Transport Facility - Drop facility available What We Offer Competitive salary and Performance Incentives Opportunities for career growth and development A supportive and dynamic work environment Job Type Full time Pay 14 000 00 - 15 500 00 per month Benefits Provident Fund Language Fluent English Required Work Location In person