Linux Support Engineer Location Kochi Ernakulam Vacancy 2 Company Description Voxbay is a global leader in enterprise communications systems The company provides Cloud Telephony unified communications contact centres and related services to leading businesses and organizations around the world Enterprises of all sizes depend on Voxbay for state-of-the-art communication that improves efficiency collaboration customer service and competitiveness Role Description This is a full-time on-site role located in Kochi for a Linux Support Engineer The Linux Support Engineer will be responsible for maintaining troubleshooting and administering Voxbay s Linux servers and Asterisk platform They will also assist with software and hardware installations and monitor system performance among other duties and heading support team Qualifications Bachelor s degree in Computer Science Information Technology or related field or equivalent experience Minimum of 2 years of experience in a similar role Strong expertise in Linux operating systems and Asterisk SIP servers Experience in Bash and Python scripting Experience in VoIP and networking protocols such as TCP IP UDP RTP and SIP Ability to diagnose complex system issues and implement solutions Preference would be given to having experience in IVR and Call Center application development Hands-on experience in Asterisk SIP Server Hands-on experience in WEBRTC Asterisk integration with CRM is preferred Asterisk integration with Database MySQL and MSSQL with knowledge of queries and stored procedures Should possess very good knowledge on Linux commands Experience in installing Hosted VoIP Experience in IP phone soft phones Good knowledge of SIP MySQL and Telephony Domain Ability to test and troubleshoot Asterisk applications issues Strong Knowledge of PBX SIP and RTP protocols Strong knowledge of multi-asterisk server architecture Sound knowledge of Asterisk Dial-plan Asterisk Gateway Interface and Asterisk Manager Interface Worked on Queue IVR and Voicemail-related applications Expert in Asterisk installation configuration and troubleshooting Expert knowledge of installing and configuring Asterisk R D skills in Asterisk Experienced with Linux servers Centos Apache MySQL PHP Excellent communication skills both verbal and written Ability to work independently and as part of a team Location Kochi Experience 2 to 4 years Job Type Full time Pay 20 000 00 - 50 000 00 per month Benefits Paid time off Work Location In person

📌 Linux Support Engineer (Kerala)
🏢 voxbay
📍 Kerala